Can we have a thing like that? Could have many visits in the future, people are looking for basics all the time.
We are running e-commerce store. Signed up for Google Business account, so people can find us locally, check if we are open, call us or visit our website. It works fine, getting some views, customers checking our photos and so on. We ask our customers to leave a review. Not to leave a positive review, just a review, whatever their experience was. And we get 5 star reviews all the time.
However, this month, we received 3 negative reviews already. It's pretty obvious those are not from our customers as they use newly created accounts, leave no comment or feedback, just 0 stars review. We are 99% sure it's our competition, know exactly who that is, but there is nothing we can do about it. Google seems ignoring complaints and our review score is going down due to defamatory reviews.
The question. Are negative reviews in Google Business affecting our rankings? I can't say from our stats yet, they looks normal, but it's short time period and the overall score is not so bad yet. It's like 4.8 now.
But what if they went further and reviews were down to 3 or 2.5? Is it going to affect our rankings?
Is it possible to find out how does Instagram work? What they use to measure how good a picture or video is and who to show? I am starting Instagram account but it seems like a serious challenge to get some followers base. Is there a way to get big on Instagram while spending one hour a day posting there? Or is it completely about the content, so duplicate content won't help.
I can't get pass few hundred visitors. Seems to me it's gonna take forever to build account with thousands of followers. Any shortcuts? Without bans?