Bounce Rate
by @chau (110), 1 year ago
Hey guys! How are you doing?
So i'm having trouble with the e-commerce of a client in the agency, the problem is his bounce rate went from 40% to 60% in may 31 and it's been like that still. Been checking all possible events that might caused the problem and got some off the list already, so the cause isn't:
- Loading
- css
- Layout
- structure
- Content
We did start sending some e-mails and included a pop-up with RDStation around the same date, but we turned it off and the % didn't drop... My best guess is:
- Problems with vTex (he uses a version from 2016, is a bit obsolete but why would it impact in bounce rate?)
- Competitor attack (someone could made a script to access his site and immediatly get out)
- Consumer behavior.
Please if u have ANY ideias about the cause hmu kinda desperate overhere.
Tnks :)